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Your service has totally blown me away. First - the delivery in a gift bag. Then the enclosures.... I was not at all prepared to ever again see Joe's hair, or paw print - thank you so very much for those. I did not know why the cardboard box of ashes was so heavy - (the cremains of my parents and husband were much lighter) until I undid the cardboard and saw the beautiful carved wooden box! I've been crying tears of gratitude all day! P.S. In my experience, human cremations are not handled as well. Gratefully Yours, Linda Max Collins

— Collins Family